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Refund and Returns Policy
๐ Refund, Return & Shipping Policy โ Krypk.com
Effective Date: [Insert Date]
At Krypk.com, we want you to be completely satisfied with your purchase. This page explains our policies regarding returns, refunds, exchanges, and shipping.
โ Refund & Return Policy
Return Window
- Returns are accepted within 30 days of delivery.
- If 30 days have passed since your purchase, we cannot offer a full refund or exchange.
Conditions for Returns
To be eligible for a return:
- Item must be unused, unopened, and in original condition.
- Item must be in the original packaging.
- Proof of purchase (receipt or order confirmation) is required.
- Please do not send your purchase back to the manufacturer.
Non-Returnable Items
Several types of goods are not eligible for return, including:
- Perishable goods (food, flowers, newspapers, magazines).
- Intimate or sanitary goods.
- Hazardous materials, flammable liquids, or gases.
- Gift cards.
- Downloadable software products.
- Certain health and personal care items.
Partial Refunds
Partial refunds may be granted in cases such as:
- Books with obvious signs of use.
- CDs, DVDs, VHS tapes, software, video games, cassette tapes, or vinyl records that have been opened.
- Items not in original condition, damaged, or missing parts (not due to our error).
- Items returned after 30 days of delivery.
Refund Process
- Once your return is received and inspected, we will notify you by email of approval or rejection.
- If approved, your refund will be processed to your original payment method within 7โ10 business days.
Late or Missing Refunds
If you have not received your refund after approval:
- Check your bank account again.
- Contact your credit card company (posting times vary).
- Contact your bank (processing delays may occur).
- If still unresolved, email us at support@krypk.com.
Sale Items
- Only regular-priced items may be refunded.
- Sale items are non-refundable.
Exchanges
- Items are replaced only if defective or damaged.
- For exchange requests, email us at support@krypk.com.
- Send the item to: [Insert Physical Address].
Gifts
- If the item was marked as a gift and shipped directly to you, youโll receive a gift credit for the return value.
- If the gift wasnโt marked as a gift, the refund will go to the original gift giver.
Shipping Returns
To return your product, mail it to:
[Insert Physical Address]
- You are responsible for return shipping costs (unless the item is defective).
- Shipping costs are non-refundable.
- If you receive a refund, the cost of return shipping will be deducted.
- For high-value items, we recommend using a trackable shipping service or purchasing shipping insurance.
๐ Shipping Policy
Processing Time
- Orders are processed within 2โ4 business days.
Shipping Within USA
- Standard Shipping: 3โ7 business days.
- Express Shipping: 1โ3 business days (extra charges apply).
International Shipping
- Delivery times vary (typically 7โ15 business days).
- Customers are responsible for customs duties and taxes.
Tracking
- You will receive tracking details by email once your order is dispatched.
Delays
- Krypk.com is not responsible for shipping delays caused by carriers, weather, or customs.
๐ฉ Need Help?
For any questions about refunds, returns, or shipping, please contact us at:
support@krypk.com