Refund and Returns Policy

๐Ÿ”„ Refund, Return & Shipping Policy โ€“ Krypk.com

Effective Date: [Insert Date]

At Krypk.com, we want you to be completely satisfied with your purchase. This page explains our policies regarding returns, refunds, exchanges, and shipping.


โœ… Refund & Return Policy

Return Window

  • Returns are accepted within 30 days of delivery.
  • If 30 days have passed since your purchase, we cannot offer a full refund or exchange.

Conditions for Returns

To be eligible for a return:

  • Item must be unused, unopened, and in original condition.
  • Item must be in the original packaging.
  • Proof of purchase (receipt or order confirmation) is required.
  • Please do not send your purchase back to the manufacturer.

Non-Returnable Items

Several types of goods are not eligible for return, including:

  • Perishable goods (food, flowers, newspapers, magazines).
  • Intimate or sanitary goods.
  • Hazardous materials, flammable liquids, or gases.
  • Gift cards.
  • Downloadable software products.
  • Certain health and personal care items.

Partial Refunds

Partial refunds may be granted in cases such as:

  • Books with obvious signs of use.
  • CDs, DVDs, VHS tapes, software, video games, cassette tapes, or vinyl records that have been opened.
  • Items not in original condition, damaged, or missing parts (not due to our error).
  • Items returned after 30 days of delivery.

Refund Process

  • Once your return is received and inspected, we will notify you by email of approval or rejection.
  • If approved, your refund will be processed to your original payment method within 7โ€“10 business days.

Late or Missing Refunds

If you have not received your refund after approval:

  1. Check your bank account again.
  2. Contact your credit card company (posting times vary).
  3. Contact your bank (processing delays may occur).
  4. If still unresolved, email us at support@krypk.com.

Sale Items

  • Only regular-priced items may be refunded.
  • Sale items are non-refundable.

Exchanges

  • Items are replaced only if defective or damaged.
  • For exchange requests, email us at support@krypk.com.
  • Send the item to: [Insert Physical Address].

Gifts

  • If the item was marked as a gift and shipped directly to you, youโ€™ll receive a gift credit for the return value.
  • If the gift wasnโ€™t marked as a gift, the refund will go to the original gift giver.

Shipping Returns

To return your product, mail it to:
[Insert Physical Address]

  • You are responsible for return shipping costs (unless the item is defective).
  • Shipping costs are non-refundable.
  • If you receive a refund, the cost of return shipping will be deducted.
  • For high-value items, we recommend using a trackable shipping service or purchasing shipping insurance.

๐Ÿšš Shipping Policy

Processing Time

  • Orders are processed within 2โ€“4 business days.

Shipping Within USA

  • Standard Shipping: 3โ€“7 business days.
  • Express Shipping: 1โ€“3 business days (extra charges apply).

International Shipping

  • Delivery times vary (typically 7โ€“15 business days).
  • Customers are responsible for customs duties and taxes.

Tracking

  • You will receive tracking details by email once your order is dispatched.

Delays

  • Krypk.com is not responsible for shipping delays caused by carriers, weather, or customs.

๐Ÿ“ฉ Need Help?

For any questions about refunds, returns, or shipping, please contact us at:
support@krypk.com